Update new address across multiple policies by sampling uploading your Address proof.
Manage your funds on to go
Update and link your Aadhaar card across multiple policies.
Update or change your mobile and email address.
Update or link your new account details.
One Stop Solution
Update personal details of multiple insurance policies from a single window.
Real Time Update
The changes reflect on your account in real-time*
Safe & Secure
All details and updates are processed using safe and secure, compliant process.
*Subject to verification
Policy Genie is a complete policy servicing portal which can be accessed using
your eIA for updating any policy related changes.
Yes you can use policy genie on general, auto and health insurance provided the policies are converted into eIA policies using CAMSRep.
Yes, to have easy access to Policy Genie, you will need to have a eIA account. This shall enable us to update the changes across all the policies.
Instant update – Upon using certain type of supporting proof our application is capable of change request instantly like the address,
email, contact & bank account number updates. This is called instant update. The turnaround for processing this request is instant.
You can initiate the request at the front end and the execution shall be done by our back office team.
The processing time shall be 24 hours.
At the end of every transaction the transaction gets validated through a OTP that is sent to the registered mobile number.
You can make up to 3 attempts post which you may need to get in touch with our call center.
Proof of id is mandatory as per regulations. In case of non availability of proof please get in touch with our branch.
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